Frequently Asked Questions

Are there other payment options than PayPal?

Yes. You can make a payment to subsonic_donation@activeobjects.no on Moneybookers.

How long does it take to get the license after I have donated?

Normally no more than ten minutes. If it should take longer, please take contact, but please check your spam filter first.

How do I install the license key I received by email?

Please follow the guide in the Getting Started documentation.

I can't access my Subsonic server from the internet or from my iPhone/Android phone.

Please follow the guide in the Getting Started documentation.

I forgot my Subsonic password. Can it be retrieved?

Yes. Please read this forum post.

I've lost my license key. Can I have it resent?

Yes. Please go here.

<%--TODO: Network shares--%>

<%@ include file="google-translate.jsp" %> <%@ include file="download-subsonic.jsp" %> <%@ include file="donate.jsp" %>